General Info FAQs
- What is the VA Dental Insurance Program?
The VA Dental Insurance Program (VADIP) is a three-year, national pilot program to assess the feasibility and advisability of providing a premium-based dental insurance plan to eligible individuals.
- Is there a cost to join the Delta Dental VADIP?
Yes, there is a monthly premium cost based on the plan you choose and where you live (zip code) to enroll in the VADIP program. Monthly premiums are paid initially with a credit card and ongoing through Electronic Funds Transfer (EFT). Premiums can be found by checking the Rate Calculator.
- Is there a mandatory enrollment commitment?
Yes, each new subscriber must fulfill an initial 12-month enrollment period. After the initial 12-month period, you can continue on a month-to-month basis as long as you remain eligible and pay your monthly premium.
- Does the program affect VA's existing dental coverage?
Participation in VADIP will not affect Veterans' eligibility for VA dental services and treatment.
- Why do I occasionally see “Delta Dental of California” in my Veterans Affairs Dental Insurance Program (VADIP) materials?
Delta Dental of California is a specific company within The Delta Dental Plans Association that provides dental coverage to more than 59 million people in the U.S. It is Delta Dental of California that underwrites the Veterans Affairs Dental Insurance Program.
- How does Delta Dental’s Veterans Affairs Dental Insurance Program work?
With VADIP, you receive a wide range of benefits whether or not you and/or each eligible dependent visit an in-network dentist, plus referrals are not necessary for specialty care. But, when you visit an in-network dentist, you have the opportunity to make the most of your benefit plan because your out-of-pocket expenses may be lower.
- Do I need an Enrollment Card?
No. If you are a VADIP subscriber or CHAMPVA beneficiary you do not need an enrollment card. When visiting a Delta Dental PPO Dentist, simply provide your social security number or identification number. The dental office can use that information to verify your eligibility and benefits. However, if you choose, you do have the option to print an enrollment card by registering and signing into Consumer Toolkit.
- How long does it take to process a claim?
The time it takes to process a claim depends on the type of service performed. Most claims flow through our system quickly and efficiently, with 99% being processed within 10 business days. If additional information is needed for a claim, it may take longer.
- Are the rates based on my home address or the address of my dentist?
Rates are based on your home address. Please refer to the rate calculator to view your premium rate.